- On-demand rides must be canceled before driver departing to the pick-up location, otherwise, it will be a $25.00 cancellation fee.
- Pre-scheduled rides (short-distance/no down payment). We will not charge any fee if you cancel your reservation in 4 hours before the scheduled pick up time. If you decide to cancel your booking less than 4 hours before pick up time, it will be a $25.00 cancellation fee.
- On the long-distance request (down payment required) the down payment will not be refunded cause of expenses related to airline flights/hotel rooms etc.
